Introduction
Last Updated: 25-12-2025
This page describes the terms on which Elemensis Softech LLP ("we," "us," "our") offers you access to its content and services (these "Terms"). They apply to your use of our website, mobile application(s), and any related platforms, products, or services (collectively, the "Platform"). By using the Platform, you agree to these Terms. If you do not agree to these Terms, you should not use the Platform.
We may periodically update or change these Terms. Changes will become effective 30 days after we post them on the Platform. By continuing to use the Platform, you will be subject to the revised Terms. We recommend reviewing this page periodically to remain informed of any updates. These Terms supersede all previous oral and written terms and conditions communicated to you. These Terms supplement and are in addition to the terms of our Privacy Policy, which explains the personal data we collect about you and how we process it.
1. The Platform
1.1 Ownership
The Platform and all content and services available on it are owned, operated, or licensed by Elemensis Softech LLP ("we," "us," "our").
1.2 License to Use
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Platform strictly in accordance with these Terms.
1.3 Modifications to the Platform
We reserve the right to modify, suspend, or discontinue (temporarily or permanently) the Platform or any part of it, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
2. Pricing
2.1 Variable Pricing
Our pricing is variable and changes from one customer to another based on the services rendered. Any specific pricing details will be communicated to you separately (e.g., via quote or invoice).
2.2 Taxes
Unless specified otherwise, all fees and charges do not include any taxes, levies, duties, or similar governmental assessments of any nature, which you are responsible for paying.
3. Cancellation & Refund Policy
3.1 Service-Specific Policies
Refunds and cancellation depend on the nature of the specific service you purchase. Each request will be reviewed by your designated account manager and sales executive to determine eligibility for a refund or cancellation.
3.2 Process for Requests
- Contact the Account Manager: Initiate the request for cancellation or refund in writing or via the designated customer support channel.
- Review: We will review your request and, if necessary, request additional information to process it.
- Decision: We will communicate our decision to you in a timely manner.
4. Your Use of the Platform
4.1 Authorized Use
You may use the Platform solely for your own personal, non-commercial purposes. You agree not to:
- Copy or Reproduce: Copy, reproduce, modify, delete, distribute, or re-post any content of the Platform without our prior written permission.
- Commercial Exploitation: Use the content of the Platform or any part of it for any commercial exploitation (except where you first obtain a license or explicit written permission from us).
- Prohibited Activities: Engage in any act or post content that is unlawful, threatening, offensive, defamatory, misleading, or otherwise harmful (including "flaming," "spamming," "flooding," "trolling," "phishing," "griefing").
- Disruption: Use the Platform in a way that might reasonably be expected to cause the Platform or other users' devices to be interrupted or damaged.
- Unauthorized Access: Attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform.
4.2 Termination of Use
If you violate these Terms or engage in suspected fraudulent activity, your use of the Platform may be terminated immediately at our discretion, without prior notice.
5. Third-Party Websites and Services
5.1 Links to Other Sites
Our Platform may provide links to third-party websites or mobile applications. We make no representations as to the quality, suitability, functionality, or legality of these linked sites, or any goods and services available from them. You acknowledge that when you access these links, you leave our Platform and become subject to different terms and privacy policies, for which we are not responsible.
5.2 Third-Party Purchases
All matters concerning any goods and/or services that you purchase from a third-party site are solely between you and the owner of that site. You agree not to hold Elemensis Softech LLP responsible for any costs or damages arising out of transactions with third parties.
6. User-Generated Content (UGC)
6.1 Nature of UGC
Our Platform may provide users access to discussion forums, Q&A forums, or other interactive areas ("Forums"). These Forums may contain user-generated content ("UGC"), including posts, comments, and other materials, which we do not pre-screen. The views expressed in any UGC are solely those of the original author(s) and do not reflect our views. We do not guarantee the accuracy, completeness, or usefulness of any UGC, and we do not adopt or endorse any opinions expressed by users.
6.2 Prohibited UGC
You agree not to post UGC that:
- Violates these Terms or any applicable law (e.g., defamation, hate speech, discrimination).
- Is obscene, pornographic, harmful to minors, or otherwise objectionable.
- Infringes on any third-party intellectual property rights, privacy rights, or other proprietary rights.
- Contains viruses or other malicious code designed to interrupt, destroy, or limit functionality of any computer resource.
- Is unlawful, misleading, fraudulent, or harmful in any manner.
6.3 License to Use UGC
By posting UGC on the Platform, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable license to use, reproduce, modify, display, and distribute such UGC for the purpose of operating and promoting the Platform and our business.
6.4 Registration
To post UGC, you may be required to register an account by providing accurate information (e.g., name, email). You must be at least 18 years old to register. You are responsible for maintaining the confidentiality of your account and password.
6.5 Removal of UGC
We reserve the right to remove or refuse to post any UGC for any reason, including content that violates these Terms, is deemed offensive, or is otherwise objectionable.
8. Intellectual Property Rights
8.1 Elemensis Softech LLP Trademarks
The name "Elemensis Softech LLP," our logos, and any other affiliated trademarks or service marks (the "Marks") that appear on the Platform are owned or licensed by Elemensis Softech LLP. You may not use these Marks in any manner without our express written consent.
8.2 Platform Content
We own or are the authorized licensee of all intellectual property rights in and to the Platform and its content (other than UGC), including text, graphics, logos, buttons, images, audio clips, video clips, digital downloads, data compilations, and software. You may not copy, reproduce, republish, upload, post, transmit, or distribute such content without our express written permission.
8.3 Ownership of UGC
Except as stated in these Terms, we do not claim ownership rights in your UGC. You retain ownership rights in the UGC you post on the Platform, subject to the license granted to us in Section 6.3.
9. Compliance with Laws
If you choose to use the Platform outside of India, you do so at your own initiative and are responsible for compliance with any applicable local laws. You specifically agree to comply with all applicable laws regarding online conduct and acceptable content.
10. Disclaimer of Warranties
10.1 As Is, Where Is
The Platform and all content are provided on an "as is, where is" basis. We do not guarantee that the Platform will meet your requirements, be uninterrupted, or error-free.
10.2 No Implicit Warranties
To the fullest extent permitted by law, Elemensis Softech LLP disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.3 Third-Party Content
We are not responsible for the accuracy or reliability of any opinion, advice, or statement made through the Platform by third parties, or for any content provided by third parties linked to or from the Platform.
11. Limitation of Liability
11.1 Exclusion of Damages
In no event shall Elemensis Softech LLP, its directors, representatives, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, even if we have been advised of the possibility of such damages.
11.2 Maximum Liability
Our total liability to you for any losses or damages arising out of or in connection with these Terms and your use of the Platform shall not exceed the amount you have paid to us (if any) in the 12 months immediately preceding the event giving rise to the claim.
11.3 Non-Excludable Liabilities
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited or excluded by law.
12. Breach of These Terms
12.1 Termination and Suspension
We may restrict, suspend, or terminate your account or deny you access to the Platform if we determine, in our sole discretion, that you have violated these Terms or otherwise engaged in any inappropriate or unacceptable use of the Platform.
12.2 Disclosure of Information
We may disclose your identity and account details if required by law enforcement authorities or judicial orders, or if such disclosure is necessary to protect our rights or the rights of a third party.
13. Indemnification
You agree to indemnify, defend, and hold Elemensis Softech LLP, its directors, officers, employees, and contractors harmless from any claim, demand, loss, damages, expenses (including reasonable legal fees), arising out of or related to:
- Your use of the Platform;
- Your violation of these Terms;
- Your infringement of any intellectual property right or other right of any person or entity.
14. Dispute Resolution and Governing Law
14.1 Initial Resolution
If you believe there is a dispute between you and Elemensis Softech LLP, please contact us at info@elemensissoftech.com. We will attempt to resolve any issues amicably.
14.2 Governing Law
These Terms and our Privacy Policy will be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
14.3 Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts of India to resolve any dispute arising out of or related to these Terms or your use of the Platform.
15. General Provisions
15.1 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remainder of these Terms shall remain in full force and effect.
15.2 No Waiver
Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
15.3 Force Majeure
We will not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by an event beyond our reasonable control, such as natural disasters, acts of government, war, terrorism, strikes, or internet disturbances.
15.4 Assignment
You may not assign or transfer these Terms or any rights or obligations herein without our prior written consent. We may assign these Terms or any rights or obligations herein without restriction.
15.5 Entire Agreement
These Terms, along with any policies or agreements referenced herein (including our Privacy Policy), constitute the entire agreement between you and Elemensis Softech LLP regarding your use of the Platform, and supersede all prior agreements, understandings, or representations.
16. Notices
If you need to give us notice of anything, please write to us in English at:
Email: info@elemensissoftech.com
If we need to give you notice of anything, we will do so by sending an email to the address you provided during registration (or any updated address you provide). Notice will be deemed given 24 hours after the email is sent unless we receive a "delivery failure" or similar error message.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: info@elemensissoftech.com
Thank you for choosing Elemensis Softech LLP.